ECI Network Monitor (ECINM) is a powerful monitoring system that enables organizations to identify and resolve IT infrastructure problems before they affect critical business processes.
Designed with scalability and flexibility in mind, ECI Network Monitor gives you the peace of mind that comes from knowing your organization’s business processes won’t be affected by unknown outages.
ECI Network Monitor is a powerful tool that provides you with instant awareness of your organization’s mission-critical IT infrastructure. ECI Network Monitor allows you to detect and repair problems and mitigate future issues before they affect end-users and customers.
What ECI Network Monitor Provides
By using ECI Network Monitor, you can:
Plan for infrastructure upgrades before outdated systems cause failures
Respond to issues at the first sign of a problem
Automatically fix problems when they are detected
Coordinate technical team responses
Ensure your organization’s SLAs are being met
Ensure IT infrastructure outages have a minimal effect on your organization’s bottom line
Monitor your entire infrastructure and business processes
How It Works
IT staff configure ECI Network Monitor to monitor critical IT infrastructure components, including system metrics, network protocols, applications, services, servers, and network infrastructure.
ECI Network Monitor sends alerts when critical infrastructure components fail and recover, providing administrators with notice of important events. Alerts can be delivered via email, SMS, or custom script.
IT staff can acknowledge alerts and begin resolving outages and investigating security alerts immediately. Alerts can be escalated to different groups if alerts are not acknowledged in a timely manner.
Reports provide a historical record of outages, events, notifications, and alert response for later review. Availability reports help ensure your SLAs are being met.
Scheduled downtime prevents alerts during scheduled maintenance and upgrade windows.
Trending and capacity planning graphs and reports allow you to identify necessary infrastructure upgrades before failures occur.
To ensure that your organization is fully prepared with the latest technology, ECI Systems is backed by these industry leading manufacturers: